Return Policy

To our clients and customers, we take pride in delivering high-quality hair care products crafted with care and intention. Due to the nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been processed and shipped.

Damaged or Stolen Packages:

If your order arrives damaged or is confirmed stolen, we are here to help.

To request assistance, please email us at khaliashairco@gmail.com within 48 hours of delivery with the following:

Your full name and order number

Clear photos of the damaged product and packaging (if applicable)

Proof of delivery confirmation

Once reviewed, we will determine eligibility for a replacement or store credit.

Please note:

We are not responsible for lost or delayed packages once they have been marked as delivered by the shipping carrier.

Claims submitted without proper documentation may not be approved.

We appreciate your understanding and support as a growing brand committed to excellence and customer satisfaction.